IT Transition » general http://blogs.yufe.ca/transition Faculty of Education, York University - IT transition blog Wed, 05 May 2010 01:34:19 +0000 http://wordpress.org/?v=2.8.6 en hourly 1 Helpdesk Services for Faculty of Education http://blogs.yufe.ca/transition/2009/12/09/helpdesk-services-for-faculty-of-education/ http://blogs.yufe.ca/transition/2009/12/09/helpdesk-services-for-faculty-of-education/#comments Wed, 09 Dec 2009 21:26:22 +0000 dreid http://blogs.yufe.ca/transition/?p=335 Helpdesk procedures are now in place within the Faculty of Education and are available through the following methods:

1. Self-service website
https://helpdesk.edu.yorku.ca is accessible through your MS Outlook/Entourage email credentials. Please login with your email ID and password and then click on ‘New Request’ to submit a support request.

2. Email
Email  helpdesk at edu.yorku.ca with your support request. Please include a meaningful subject header and description of the support issue.

3. Phone
Within York University, please call extension 55723. From outside of York, please call 416 736 5723.

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